Why EHLS?
Your choice of lender for a reverse mortgage is a critical decision. Our goal at Equity Home Loan Solutions, Inc. (EHLS) is to provide borrowers with a clear advantage, and we achieve that goal in three key areas:Our People, Our Process, Our Commitment
The people at EHLS are all home loan specialists whose expertise helps our borrowers get the most from the equity they’ve built in their homes. Our reverse mortgage specialists have extensive training and years of experience in U.S. Government-Insured home loan programs, including reverse mortgage programs like the Equity Solutions Reverse Mortgage.
EHLS, a California corporation headquartered in Westlake Village, California, is an FHA-approved reverse mortgage lender. Our specialization in reverse mortgage lending equips us with a unique understanding of the borrower’s perspective, which we’ve applied to our loan process and to our customer service standards.
Unlike many competitors, the EHLS process offers these distinct advantages to reverse mortgage borrowers:
- We provide a single point of contact. This means you always talk with the same specialist – the one who knows your circumstances – throughout the process.
- We provide proactive communications. You’ll never feel as though you have to call us to check on progress. Your specialist will call you with an update at least once each week throughout the entire process, and will provide clear and thorough answers to any questions you or your family members may have.
- We share your sense of urgency. You can count on us to do everything in our power to expedite the loan process and to meet our commitments to you.
Our process is straightforward and transparent, and designed for your convenience. The process starts with a no-obligation consultation with your EHLS reverse mortgage specialist who will address all your questions, concerns and goals. Your specialist will have the time and expertise to invest with you to help you adequately assess whether a reverse mortgage is right for you.
If you decide a reverse mortgage is the right solution, most of the remaining steps in the process can be handled right over the phone with your EHLS specialist. Your specialist will respect your time constraints and provide the flexibility to talk with you when it suits your schedule.
We know from experience that all the loan documents required by federal and state regulations can be overwhelming, so we provide a representative to personally meet with you at your home to make the signing process as simple as possible. And once closing is complete and the federally-mandated three business-day cancellation period has passed, your EHLS specialist will ensure the delivery of your funds. From consultation to funding, our process provides you with a single point of contact, ensuring that you always talk with the specialist who knows your circumstances.
EHLS is a committed member of both the National Reverse Mortgage Lenders Association (NRMLA) and the Better Business Bureau. Our relationship with our borrowers is grounded in our commitments to ethical conduct and to respecting consumer privacy.
You can count on our expertise, empathy and ethics to help steer you to sound decisions for your circumstances.
